Terms & Conditions

1. Introduction

Welcome to GoldenHourDesk ("we," "us," or "our"). These Terms & Conditions ("Terms") are a binding agreement for your usage of our yacht charter services and our website available at goldenhourdesk.site (the "Service"), which is managed by GoldenHourDesk.

By reserving a charter or utilizing our Service, you consent to be legally bound by these Terms. Should you not agree with any portion of these terms, access to the Service is not permitted for you.

2. Service Overview

GoldenHourDesk offers elite yacht charter services, which include but are not limited to:

• Daily yacht hire
• Sunset voyages
• Business getaways
• Exclusive events
• Prolonged charters

Service availability is contingent upon several factors including weather conditions. We retain the discretion to alter or cease services at any moment.

3. Booking and Reservations

3.1 Reservation Procedure

When making a charter reservation, the following criteria must be met:

• Attain at least 18 years of age
• Submit precise and complete data
• Remit the required upfront payment as delineated in your reservation confirmation
• Accept these Terms & Conditions

3.2 Charter Confirmation

Your reservation is deemed confirmed solely upon our receipt of your payment and issuing written confirmation. Service provision is subject to our sole discretion.

3.3 Charter Availability

Each charter depends on the availability of vessels and favorable weather conditions. Efforts will be made to accommodate your scheduling preferences.

4. Payment Terms

4.1 Charter Costs

Our costs, denominated in €, include all relevant taxes unless stated otherwise. These prices may alter without prior notice.

4.2 Installment Timeline

• Initial Payment: 50% of the total cost of the yacht charter required at the time of booking
• Outstanding Balance: Must be settled 48 hours before the set departure of the charter
• Incidental Fees (if applicable): Due at the termination of the charter

4.3 Payment Modes

We accept most major credit cards, electronic bank transfers, and certified cheques. All payment processing is conducted through secure, encrypted channels.

5. Cancellation and Reimbursement Policy

5.1 Cancellations by Client

• Beyond 72 hours prior to departure: Complete refund minus transaction fees
• Between 24 to 72 hours prior to departure: 50% refund
• Within 24 hours of departure: No refunds issued

5.2 Cancellations due to Weather

Should the weather circumstances be considered unsafe by our captain, we will propose to either:

• Reschedule the charter without additional costs to another available date
• Issue a full refund if an alternate date is not viable

5.3 Technical Difficulties

In the occurrence of mechanical faults with the designated vessel, we will strive to arrange an appropriate substitute. If no replacement is feasible, we will process a full reimbursement.

6. Safety and Conduct

6.1 Mandatory Safety Protocols

All guests are required to:

• Comply with all instructions from the crew
• Utilize safety equipment when indicated
• Declare any health conditions that might impact their secure participation
• Keep within specified areas aboard the vessel

6.2 Restrictions on Items

Passengers are not to bring the following items:

• Glass vessels
• Illegal materials
• Weapons or firearms
• Excessive amounts of alcoholic beverages (only moderate consumption is allowed)
• Pets (except with prior approval)

6.3 Guest Behavior

We expect passengers to behave respectfully. Charter services may be terminated prematurely, without refund, if passenger conduct endangers safety or diminishes the quality of experience for others.

7. Accountability and Insurance

7.1 Limitation of Liability

Any liability on our part is confined to the charter fee you have paid. We disclaim responsibility for:

• Personal harm resulting from the negligence of passengers
• Lost or damaged personal belongings
• Incidental, consequential, or punitive losses
• Delays prompted by adverse weather or events outside our influence

7.2 Insurance Coverage

Comprehensive marine insurance is in place, covering our fleet and operations. Guests bear responsibility for their travel and personal insurance.

7.3 Acceptance of Risk

Engaging in our maritime services signifies your acknowledgment of the intrinsic risks involved and your assumption of liability for your safety and health.

8. Adjustments and Itinerary Variations

We may alter routes, itineraries, or schedules due to weather, safety, or operational demands. Efforts will be taken to provide equivalent alternatives where possible.

9. Force Majeure

We shall not be responsible for interruptions, deferrals, or changes induced by factors beyond our control, such as but not restricted to:

• Extreme weather phenomena
• Acts of nature
• Statutory enactments
• Harbor shutdowns
• Technical malfunctions

10. Confidentiality and Information Security

Your private information will be managed as per our Privacy Policy. By employing our services, you consent to our collection and application of your information according to our Privacy Policy.

11. Proprietary Rights

All content on our webpage, which includes but is not limited to text, visuals, emblems, and snapshots, is safeguarded by copyright and trademark statutes. Unauthorized replication, circulation, or creation of derivative works is prohibited without our express consent.

12. Jurisdiction

The laws pertinent in Monaco govern these Terms. Any conflicts will be settled in the judicial courts of Monte Carlo, Monaco.

13. Revisions to Terms

We maintain the right to amend these Terms as needed. Updates will be reflected on our site with a revised effective date. Your continued use of our services implies acquiescence to the amended terms.

14. Contact Details

For any inquiries about these Terms & Conditions, please reach out to us at: